Nicki Dell received the Community-Engaged Practice & Innovation Award for her work with underserved and at-risk communities. In particular, Dell co-founded (with Professor Tom Ristenpart) the Clinic to End Tech Abuse (CETA), a first-of-its-kind clinic to help survivors navigate technology abuse. Developed in partnership with the NYC Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV), CETA’s mission is to work with IPV survivors and service providers to discover how technology is used to facilitate harm and help survivors stay safe. CETA’s frontline service provides personalized assistance to survivors referred to CETA by partner organizations, and its complementary research, education and advocacy activities work in concert to help create a world in which technology empowers survivors, not abusers.
Dell also helps to lead the Home Health Care Work Initiative in the ILR School Center on Applied Research on Work, where she investigates the design of technologies to elevate and empower home health care workers, a marginalized and overlooked group of essential frontline healthcare workers.